Aaliyah Olson

Data Analyst · Business Analyst · Data Scientist · AI Research Scientist · Fraud Investigator · 0-1 yrs experience

Open to all options

About

I would thrive in a relaxed environment, and a management style that gives me greater autonomy.

Skills

SQLPythonMicrosoft ExcelPowerBIMachine LearningAzureData AnalysisData VisualizationData EntryMultitaskingOrganization SkillsFinanceRegulatory ComplianceAuditingBankingCommunicationTime ManagementLeadership

Experience

TaskUs

Fraud and disputes specialist

Jan 2024 to Jul 2024

BCforward

Medical Claims Examiner

Aug 2022 to Aug 2023

Worked on back office project for Accenture adjudicating medical claims from their client. Position was remote. Required attention to detail, research expertise, and patience.

USAA

fraud prevention specialist

May 2016 to Jul 2022

Began my career as a member services representative in the credit card division. After one year I was asked if I wanted to help build a new division in the fraud department called Triage and Account Takeover. I accepted and never looked back. Took initiative and designed a fraud "roadmap" to educate employees so they could further educate their customers.

JPMorgan Chase & Co.

Banker Support/ Escalations Senior Specialist/ Customer Service Representative

Dec 2011 to May 2016

Worked in Banker Support first; assisted branch bankers who had questions or issues. Then moved to Escalations as a Senior Specialist and took escalated inbound calls from irate customers. Finally, I transferred to the Southwest Airlines credit card queue. Took inbound calls from customers with questions about their credit card account, performed balance transfers, reconciled statements, and educated customers on interest.

Education

QuickStart Inc.

Primary

1667936070298x947679444467712000

May 2025

The University of Texas at San Antonio

Bachelor of Arts - BA, Anthropology

Jul 1998

The University of Texas at San Antonio

Master's degree, Human Biology

Preferences

Target roles

Data Analyst, Business Analyst, Data Scientist, AI Research Scientist, Fraud Investigator

Work style

Open to all options, open to relocate

Job types

Not set

Salary target

Not set

Locations

San Antonio, TX, USA, Minneapolis, MN, USA, Austin, TX, USA, St Cloud, MN, USA

Industries

Computer & Network Security, Hospital & Health Care, Banking