Mayka Cuevas

IT Support Specialist · Customer Support Representative · Desktop Support Technician · 0-1 yrs experience

Open to all options

About

Projects

Playhost

Skills

SpanishTechnical SupportIP NetworkingTroubleshootingBasic ProgrammingMobile DevicesOrganization SkillsCustomer SatisfactionHelp Desk SupportComputer NetworkingCiscoCommunicationTime ManagementComputer Science Education

Experience

Florida Power & Light

Help Desk Technician

Mar 2025 to Present

Help Desk Technician

Mar 2025 to Present

Help Desk Technician

Mar 2025 to Present

Help Desk Technician

Mar 2025 to Present

Yaisi Nail Salon

Nail Technician

Jul 2024 to Present

Provided nail care services, including manicures and pedicures, to clients.
Communicated effectively with clients to understand their preferences and needs.
Adhered to health and safety regulations throughout nail service procedures.
Provided excellent customer service through friendly interactions with clients.

HHAeXchange

Technical Support Representative

May 2024 to Present

Developed an understanding of customer needs by actively listening to their requests and communicating solutions effectively.
Tracked progress on open cases, escalating more complex issues when appropriate.
Maintained knowledge of current products and services, as well as industry trends.

Win Dixie Supermarket

Sales Associate

Jul 2023 to Jul 2024

Provided nail care services, including manicures and pedicures, to clients.
Communicated effectively with clients to understand their preferences and needs.
Adhered to health and safety regulations throughout nail service procedures.
Provided excellent customer service through friendly interactions with clients.

Archimedean Academy

IT Field Technician

Feb 2023 to Apr 2024

ALL COMPUTER RESOURCES

ECU PROGRAMMING

Jun 2022 to Sep 2022

One Support

Technical Support

Sep 2020 to Mar 2022

Unknown company

Untitled role

Education

Cisco Networking Academy

Primary

1719524332645x179555815731232770

Jul 2022

Preferences

Target roles

IT Support Specialist, Customer Support Representative, Desktop Support Technician

Work style

Open to all options, open to relocate

Job types

Contract, Full-time

Salary target

Not set

Locations

Not set

Industries

Computer & Network Security, Computer Software, Information Technology & Services