Friday Ezenwa

DevOps Engineer · Cloud Engineer · Technical Account Manager · 0-1 yrs experience

Open to all options

About

Skills

Technical SupportFinancial AnalysisMySQLHealthcareBashGoogle AnalyticsData VisualizationFirewallsDocumentationNetwork AdministrationOnboardingMarket ResearchNetwork SecurityInformation Security

Experience

PYMNTS

Account Executive - Fintech, Banking, Payments

Jun 2024 to Present

Fisher Investments

Account Executive - HNW Investors, North America

Sep 2023 to May 2024

Contributed towards reaching $270 billion in AUM managed by Fisher Investments for large institutions, high-net-worth clients, and 401(k) plans
New Salesforce CRM implementation to streamline sales operations for over 300 account executives and 200,000 clients
Surpassed sales targets by closing $7 million in 90 days to achieve 106% YOY increase from previous September cohort
Exceeded monthly quota by 122% in net new clients per month with the largest contract value of $1.8 million
Outpaced tenure group by 110% via 1500 weekly outbound calls to drive 20 meetings per month and rank in 1st quartile

Gartner

Sales Account Executive

Feb 2022 to Aug 2023

Expanded territory revenue after $2.6 billion merger-acquisition of Corporate Executive Board (CEB) with Global Business Services division
Secured $1.1 million in enterprise contracts with clients such as Exxon Mobil, Fannie Mae, Georgia Pacific, UnderArmour
Delivered over 400 product demos focused on digital transformation to VP, C-suite, and senior-level executives teams

Macy's

Digital Merchandising (Ecommerce Account Manager)

Nov 2018 to Dec 2019

Merchandised watches category on Macy’s website visited by 50 million monthly shoppers for fashion apparel, home goods, beauty, electronics, and more
Collaborated with SRE teams via JIRA to streamline CI/CD pipelines and test staging environments before production
Managed mobile app and website experience for $1.4 billion watches category, encompassing 10,000 SKUs and 500 stores
Optimized dynamic web pages for high-profile brands including Fitbit, Apple, G-Shock, Movado, Rolex, Gucci, Bulova

The Agency at UF

Account Manager

Oct 2017 to Oct 2018

Worked on projects for various national brands to develop data-driven advertising strategies into social media content marketing campaigns
Directed team of 8 to edit 250 hours of video footage and 1,200 images and graphics for multimedia production queues
Executed targeted social media campaigns by leveraging demographic data to deliver relevant content to desired audiences
Achieved 100% client renewals via biweekly campaign check-ins to confirm satisfaction with deliverables and performance

University of Florida

Data Analyst

Oct 2016 to Sep 2017

J. Wayne Reitz Union employs over 250 students to support their professional growth via on-campus leadership roles in the student union building
Created analytics dashboard with Microsoft Excel and kept updated with new data to monitor traffic to job ad web pages
Used Google Analytics and Facebook Insights to track impressions and page views for job applications and hiring targets
Managed cross-functional team of 10 employees on project to develop community engagement initiatives for 250 student-employees

Onboarding Specialist

Oct 2014 to Sep 2016

Managed the discovery, application, onboarding, and training of student union jobs available to 60,000 students enrolled at University of Florida
Piloted new cybersecurity education for 50 new employees by adding cybersecurity awareness training to onboarding
Spearheaded new marketing and recruiting process to increase job applications by 22% and website page views by 121%
Documented hiring process, authored training manuals, and led new employee onboarding and training as needed

ITT Technical Institute

Junior System Engineer

Oct 2013 to Oct 2014

Supported faculty and staff at for-profit educational institution offering technology-focused degree programs to online and on-campus students
Decreased downtime by 17% with advanced monitoring tools to resolve issues proactively that impact system availability
Led implementation of new IDPS vendor solution to monitor for suspicious network traffic and detect potential threats
Resolved 86% of technical issues on first contact and within 30 minutes to reduce average ticket resolution time by 33%

Systems Engineer Intern

Jul 2013 to Sep 2013

Summer internship to support system engineers and administrators in managing various IT systems used by employees at ITT Technical Institute
Reduced maintenance time by 20% by integrating Linux machines with Red Hat and Debian for centralized management
Increased load times and database performance by 15% by reconfiguring Apache web servers and MySQL databases
Updated firewall to monitor network traffic and minimize incidents of unauthorized access to less than 1% of all traffic

Education

Level Up In Tech

Primary

Level Up in Tech

Dec 2024

Preferences

Target roles

DevOps Engineer, Cloud Engineer, Technical Account Manager

Work style

Open to all options

Job types

Full-time

Salary target

Not set

Locations

Not set

Industries

Financial Services, Computer Software, Information Technology & Services