Govind Rastogi

UX Researcher · Product Manager · 1-3 yrs experience

Open to all options

About

Skills

PrototypingUser InterviewsHeuristic EvaluationProject ManagementInteraction DesignStakeholder ManagementSearch Engine Optimization (SEO)

Experience

EverBee.io

Contract UX Researcher

Apr 2025 to Present

At EverBee, I lead UX research efforts across the company’s suite of eCommerce tools, including EverBee Email, Store, and Research. As the first dedicated UX Researcher, I’m responsible for embedding user-centric practices into product strategy and design decisions.
Key Responsibilities & Achievements:
Established the UX research function from the ground up, creating frameworks for planning, prioritization, and stakeholder collaboration.
Partnered closely with Product, Design, Engineering, and Customer Support teams to scope research questions and align on business goals.
Led generative and evaluative research projects using methods like surveys, competitive analysis and user interviews.
Delivered actionable insights that directly influenced product features, improved onboarding flows, and enhanced user engagement.
Collaborated with product teams on EverBee Email to optimize microcopy and UI flows, supporting solopreneurs and small business owners in growing their email lists.
Used tools like Amplitude, Microsoft Clarity, Useberry, Miro, and Figma to gather behavioral data, test prototypes, and communicate findings.
Presented findings to cross-functional leadership, championing the voice of the customer across the organization.

Capgemini

Consultant - UX Research

Aug 2023 to Nov 2024

Delivered key product improvements by leading user research for multiple projects using qualitative methods to uncover critical user pain points.
Reduced user errors by identifying critical usability issues through the design and execution of 20+ usability testing sessions.
Increased user engagement by providing actionable recommendations aligned with business priorities.
Developed a robust research strategy by collaborating with cross-functional teams on key projects, incorporating both generative and evaluative research.
Ensured alignment with user needs and business goals by facilitating stakeholder workshops.
Drove meaningful business actions by effectively communicating research findings to key stakeholders.
Enhanced professional expertise by participating in training and professional development activities, staying updated on UX methods, trends, and best practices.
Improved team capabilities by mentoring members and leading knowledge-sharing sessions

Associate Consultant - UX

Jun 2022 to Aug 2023

Informed design decisions by conducting a mix of qualitative and quantitative research activities, including usability testing.
Provided critical insights by successfully leading 50+ user interviews and surveys.
Increased user satisfaction scores by over 20% by conducting usability tests for major projects and addressing key pain points.
Improved product usability by analyzing user feedback and data to identify areas for enhancement.
Enhanced team communication and project clarity by creating and developing comprehensive project documentation.

Education

IMI, Bhubaneswar

Primary

MBA

Nov 2019

Coursera

Google UX Design Professional Certificate, UX Research and Design

Oct 2024

IMI, Bhubaneswar

PGDM, HR and Marketing

Jan 2022

NATIONAL jobs and careers

B.Com , Business/Commerce, General

Jan 2018

The Study Hall College

Commerce

Jan 2015

The Study Hall College

Jan 2015

Preferences

Target roles

UX Researcher, Product Manager

Work style

Open to all options, open to relocate

Job types

Contract, Full-time, Part-time

Salary target

Not set

Locations

Not set

Industries

e-Commerce, Market Research, Information Technology & Services