Joshua Zeman

Data Analyst · Business Analyst · Data Analytics · 0-1 yrs experience

Hybrid work

About

Skills

SQLTableauCustomer ServiceSalesMicrosoft ExcelPivot TablesMicrosoft OfficeData EntryTypingData ManagementProblem SolvingAttention to DetailTeam ManagementTeamwork

Experience

Fullstack Academy

Student of Data Analytics

Mar 2025 to Apr 2025

Full time Data Analytics Student
Cohort 2502
February 10 - April 27

Magnum Collision

Parts / Production Manager

Jan 2023 to Sep 2024

Originally hired as an Estimator and was promoted three additional times to MCC Truck Manager, Magnum Parts Manager, to Production Manager. Led cross-functional teams to deliver high-quality projects on time, improving customer satisfaction. Collaborated with internal departments to streamline project workflows and exceed expectations. Provided personalized support to customers, resolving issues efficiently.

Barth Tuning

Service / Parts Advisor

Jul 2022 to Dec 2022

Served as the point of contact for all customers for status updates, estimates, performance and product education, maintenance questions, and cost for Hellcats, Trackhawks, Demons, Redeyes, SRT Jeep and Durango and Ford Mustangs. Owned all functions for parts including inventory management, procurement, dropship/logistics, and vendor relationships.

Dusterhoff Tuning

Service / Parts Advisor

Oct 2019 to Feb 2022

Hired on as first employee under the owner to take over sales and service. Tripled sales in 2020 by 226% to $1.45M while staying on track to hit $1.8M in 2021. Managed a direct report while continuing to provide white glove service to customers around the world. Point of contact for all customers for inquiries, parts, service, and technical support. Managed vendors, external automotive shops, and expectations.

Injected Engineering

Service/Parts Advisor

Mar 2016 to Aug 2018

Hired to streamline internal processes and revamp sales. Oversaw sales, technician management, customer service, overall operations. During the second month of employment, Injected Engineering had the highest sales overall in three years being the only advisor on the phones and producing sales, $150,000 in total. Consistently praised by customers through online reviews for personally treating each as a VIP customer and providing an excellent customer experience.

Education

Kennesaw State University

Primary

1691081186957x317668484724031500

Nov 2009

Preferences

Target roles

Data Analyst, Business Analyst, Data Analytics

Work style

Hybrid work

Job types

Contract

Salary target

Not set

Locations

Not set

Industries

Import & Export, Automotive, Commercial Real Estate