Louis West

• Selling and merchandising Frito-Lay’s line of products
• Worked independently to unload orders, merchandise product, order, and maintain records throughout the day

• Resolving issues to create a welcoming customer experience
• Side by side selling to find personalized solutions
• Product and system troubleshooting mobile devices, laptops, and other product line devices

• Inspecting product for quality and order accuracy
• Use of an RF scanner

• Providing excellent customer service in a busy environment
• Maintaining store merchandise; stocking and tracking on hand quantities to accurately submit orders and maintaining a daily sale report

Intensive lab and project-focused training program emphasizing Windows/device configuration, networking, service desk support, cloud services, network security, business communication skills, project management, and technical documentation. Certifications: CompTIA Security+, MS-900 in progress