Chelly

Case Manager · Project Coordinator · Program Coordinator · Program Manager · Communications Specialist · 5+ yrs experience

Hybrid work

About

To become a well established and resourceful project manager for a non-profit, social-service agency, mental-health or government organization in hopes to assist and support communities. I understand that life is very challenging and I bring over 10+ years of education, work experience, passion, creativity, and personal testimony that will revolutionize programs and projects.

Projects

Victoria Green ELP Earth Day Trash Pick-Up

Slack Post for Climb Hire

Skills

AgileCustomer ServiceBudgetingMicrosoft ExcelProject ManagementAsanaProgram DevelopmentProcurementGoogle AdsRisk ManagementChange ManagementCurriculum DevelopmentMicrosoft OfficeScrumSocial ServicesData CollectionDocumentationProject PlanningVendor ManagementSoftware Project ManagementAnalytical SkillsCommunicationBusiness WritingData ManagementProblem SolvingAttention to DetailLeadershipAgile MethodologiesStrategic PlanningChildcareTeamworkEarly Childhood EducationAttention to Detail

Experience

Climb Hire

Paid Search Marketing Trainee

May 2026 to Present

Training for Google Ads Search Certification, HubSpot Inbound Marketing, and Meta Certified Digital Marketing Certification.
Developing and defending 10 original marketing strategies to enhance digital marketing skills.
Collaborating remotely with peers, alumni, instructors, and staff

Paid Search Marketing Trainee

May 2026 to Present

Training for Google Ads Search Certification and Meta Certified Digital Marketing Certification.
Working on a capstone project with a team of 3 to create and present customized paid search marketing ads.
Developing and defending 10 original marketing strategies to enhance digital marketing skills.
Collaborating remotely with peers, alumni, instructors, and staff.

Climb Hire

May 2026 to Present

Training for Google Ads Search Certification and Meta Certified Digital Marketing Certification.
Working on a capstone project with a team of 3 to create and present customized paid search marketing ads.
Developing and defending 10 original marketing strategies to enhance digital marketing skills.
Collaborating remotely with peers, alumni, instructors, and staff., Learned how to use AI effectively and responsibly
Earned both Google AI Essentials and Google Prompting Certifications
Collaborated with a team to complete a 50-hour Capstone project that involved making an AI chatbot demo, 10 tested prompt library for customer scenarios, step-by-step training guide for staff, and a presentation that included ROI summary, simple before/after comparison, 90-day monitoring checklist, and implementation roadmap

AI Fundamentals Alumni Cohort

Feb 2026 to Apr 2026

Learned how to use AI effectively and responsibly
Earned both Google AI Essentials and Google Prompting Certifications
Collaborated with a team to complete a 50-hour Capstone project that involved making an AI chatbot demo, 10 tested prompt library for customer scenarios, step-by-step training guide for staff, and a presentation that included ROI summary, simple before/after comparison, 90-day monitoring checklist, and implementation roadmap

Project Management Intern

Nov 2022 to Nov 2023

Implemented scrum strategies to solve complex problems and identified potential risks and impediments to ensure effective project delivery
Established cross-functional teambuilding relationships and practices to undergo sprints and other project life cycle fundamentals
Documented, tracked, analyzed, and organized data (metrics, research, budgets, tasks, time, deliverables, milestones), and drafted project artifacts through the launch and execution of projects
Utilized Excel and Salesforce for organizing budgets, research ideas, tracking registrations, course completions, and other data
Created project management documents such as RACI and Gantt charts, budgets, scope, deadlines, project charters, project plans, and effective product reporting to drive successful outcomes
Utilized project management tools such as Asana, Jira, Slack, and Zoom to cross-collaboratively work as a team, communicate, and function effectively
Learned how to host effective Zoom meetings, collaborate with stakeholders, and incorporate project life cycle stages and processes

Eden Housing, Inc.

Resident Services Coordinator

Feb 2024 to Feb 2026

increased resident engagement across three properties by organizing 2-3 monthly community building events per month including workshops, mixers, and informational seminars
Managed a $20,000 annual programming budget, aligning spending with engagement goals and community needs
Utilized and operated Salesforce to to track participation metrics, service outcomes, and program impact; consistently exceeded engagement goals amongst 3 different properties by completing Family at 43.7%, Special Needs at 82.6%, and Senior at 85.7%
Created and distributed monthly newsletters, flyers, and community calendars using Canva highlighting events, resources, and resident milestones
Implemented and facilitated Expanded Learning After-school program educational and enrichment activities for youth, fostering a safe and supportive environment within the program with a daily attendance of 8 youth
Served as a primary point of contact for resident inquiries, triaging concerns, resolving issues, and connecting individuals to appropriate resources

Aspiranet

Childcare Worker

Feb 2024 to Aug 2025

Provided supervision and direct care to approximately four youth at a time
Utilized trauma-informed interventions and coping skills, to support safety and service plans
Completed required documentation and youth screenings, intakes, and discharges
Maintained strong professional and supportive relationships with youth
Developed and implemented age-appropriate and youth-specific activities
Acted and coordinated along side with nurses, county workers, social workers, and police officers to support youth

Maxim Healthcare Services (Home Care)

Mental Health Technician

Mar 2020 to Jul 2023

Providing supervision to a caseload of 6 as well as but not limited to rounds, meals, and outings while ensuring client’s safety at all times
Assisting clients with self-development skills and recommended communal resources
Maintaining documentation of client’s day-to-day encounters and behaviors in a milieu setting
Performing and intervening in de-escalation techniques and suggested healthy coping skills applicable to clients with anxiety, agitation, and depression

Maxim Healthcare

Mental Health Technician

Mar 2020 to Jul 2023

Discovery Mood & Anxiety Program

Residential Counselor

Mar 2018 to Mar 2020

Facilitated psychoeducational groups and assisted clients with daily living skills, cooking, hygiene, chores, etc.
Prepared and administered medications and followed up with clients
Discussed treatment plan/goals with caseload and maintained communication with family about youth’s progress and stabilization
Obtained vitals, temperature, weight, and urine specimen as ordered

Education

Climb Hire

Primary

1713651446049x784005034991943700

Apr 2026

Climb Hire

Google Project Management Certificate and PSM1 Certificate, Project Management

Apr 2023

San Francisco State University

Bachelor of Arts - BA, Women and Gender Studies

May 2017

Los Medanos Community College

Associate's degree, Psychology

May 2014

Preferences

Target roles

Case Manager, Project Coordinator, Program Coordinator, Program Manager, Communications Specialist

Work style

Hybrid work

Job types

Full-time, Part-time, Contract

Salary target

Not set

Locations

Concord, CA, USA, Martinez, CA, USA, Brentwood, CA, USA

Industries

Non-Profit, Mental Health Care, Civic & Social Organization