Patia Borja

• Successfully managed patient intake, appointments, and medical record updates in Epic EHR.
• Streamlined front desk operations, improving patient flow and reducing wait times.
• Gained expertise in lab procedures, ensuring accurate specimen collection and processing.
• Delivered compassionate reproductive health counseling to patients, providing valuable education.
• Resolved technical issues with healthcare equipment, including printers and label makers, ensuring smooth daily operations.
• Collaborated effectively with healthcare teams to deliver high-quality patient care.
• Maintained HIPAA compliance, safeguarding patient privacy and confidentiality.

• Contributed to the successful organization and setup of multiple art exhibitions.
• Assisted in the sale of artwork, helping increase gallery sales and customer satisfaction.
• Developed and implemented social media strategies, increasing gallery visibility and engagement.
• Conducted research on artists and art movements, enhancing exhibition content and public understanding.
• Provided excellent customer service, guiding visitors through exhibits and answering inquiries.
• Helped coordinate and manage gallery events, ensuring smooth operations and positive attendee experiences.
• Took high-quality photographs of artwork for online catalogs and marketing materials.

This education has built my IT skills, preparing me for a support role where I can make a real impact. It’s given me the confidence and knowledge to tackle technical challenges and help others effectively.

The UX program at General Assembly provided a deep understanding of user-centered design, helping approach IT challenges with a focus on user experience and problem-solving.

My time at SVA, where I studied graphic design, taught me to think creatively and solve problems in innovative ways. These skills now help me bring a fresh perspective to IT challenges.

Studying liberal arts helped me develop strong critical thinking and communication skills.