Poonam Kapoor

Data Analyst · Project Manager · Business Analyst · Process Analyst · Program Manager · 0-1 yrs experience

Open to all options

About

Skills

Microsoft PowerPointMicrosoft WordData WranglingData InterpretationPredictive Modeling

Experience

Training and Competitions by Correlation One

Data Analytics Fellowship

May 2024 to Nov 2024

Completed a rigorous 24-week data analytics program facilitated through real data analytics business cases to solve business and technical issues.
Utilized advanced Excel features for data wrangling, including reference functions, shortcuts, querying data, and pivot visualizations.
Conducted quantification of business problems and performed trade-off analysis to evaluate different scenarios and outcomes.
Created impactful visual representations of data using Excel, and Tableau to aid in data interpretation and decision making.
Designed an intuitive, self-service dashboard using Looker Studio and Tableau, enhancing user interaction and decision-making while focusing on usability and visual appeal.
Executed proficient SQL skills, including writing complex queries, handling null values, and utilizing aggregate functions and subqueries to manage and analyze large datasets

Amazon

Middle Mile Operations/Reverse Logistics Assoc.

Mar 2022 to Present

Direct Flow Control at a major Amazon sort center with average 280K parcels to streamline package sorting process and create efficiencies in a highly dynamic environment.
Collaborate across five departments (approximately 900 associates per day) to enhance sorting efficiency and ensure timely customer deliveries of packages.
Enhance sort center efficiencies and effectiveness with special 5S projects.
Developed documentation for new safety committee projects and served on the Safety Committee while performing facility/yard audits for 120+ employee well-being.
Executed a comprehensive training program for 30+ new Associates to process reverse logistics operations, data accuracy for 160+ customer accounts.
Provide advisory services to Amazon RELO center site leader for site effectiveness and efficiency enhancements.

Blue Cross and Blue Shield of Minnesota

Business Analyst / Six Sigma Black Belt /Project Manager

Jul 2004 to Nov 2009

Led and managed multiple Enterprise wide process improvement Lean Six Sigma DMAIC projects in Operations, Information Technologies, and Finance Divisions.
Led “Coordination of Benefits recoveries” project in Account Receivable gained executive buy-in which resulted in an increased revenue of over $2.4 M annually.
Led Six Sigma DMAIC cross divisional project a team of nine to reduce paper claims volume with over $1.8 M cost savings by reducing claims manual processing cost.
Led Six sigma project a team of 12 to reduce IT service desk calls volume by over 50% through strategic Value Stream Map (VSM) optimization, with bottom line impact of $500k.
Spearheaded an Enterprise Lean project with a team seven executives to redesign the Operating Income reports development process through VSM optimization and achieved project satisfaction score of 4.63/5.0.
Led Lean Six Sigma project in Accounts Payable to reduce invoice errors which resulted in 65% invoice error reduction and 26 to 1.03 business days cycle time.

Senior Quality Engineer/ Program Manager/ Six Sigma Black Belt

Dec 2001 to Aug 2004

Led a team of seven internal ISO9000 auditors, administered third party ISO9000 audits for the site which resulted in zero nonconformance from ISO9000 registrar.
Managed site wide corrective and preventive actions, material reviews, and Developed documentation for training programs which resulted in reduced the cycle time of MRB and CAPA.
Led and managed Six Sigma on time delivery project by reducing the order intake and kitting process errors and cycle time. Delivered total cost savings over $500K.
Re-engineered and deployed Standard Operating Procedure Document release process which resulted in cycle time reduction from 48 to 3 business days for organizational efficiency.
Managed and mentored Quality department staﬀ of 15 with minimal production downtime.

Goodrich

Quality Assurance Supplier Representative

Dec 1996 to Sep 2000

Performed ISO9000 audits and maintained records for audits as per an ISO9001 or AS9100 Quality Management System.
Served as Lockheed Martin, Pratt & Whitney, and GE Engines Quality Supplier Representative.

Education

Correlation One

Primary

1733249615731x408049436195815400

Oct 2024

Training and Competitions by Correlation One

Data Analytics Fellowship

Oct 2024

University of Rajasthan

Master of Science , Chemistry

University of St. Thomas

Six Sigma Black Belt

University of Rajasthan

Bachelor of Science, Biology, Chemistry, and Physics

Preferences

Target roles

Data Analyst, Project Manager, Business Analyst, Process Analyst, Program Manager

Work style

Open to all options

Job types

Not set

Salary target

Not set

Locations

Not set

Industries

Not set