Shravya Nallamilli

Data Analyst · Database Administrator · 0-1 yrs experience

Open to all options

About

Skills

TableauProject ManagementMatplotlibData VisualizationData EntryStakeholder ManagementMATLABProject CoordinationAnalytical SkillsLeadershipStatisticsTeamwork

Experience

Lancashire Teaching Hospitals NHS Foundation Trust

Medical Laboratory Assistant

Apr 2022 to Present

Data Management: Accurately managed patient data in the laboratory system, ensuring correct tracking from receipt to completion. Supported treatment decisions while maintaining confidentiality and GDPR compliance.
Project Coordination & Teamwork: Managed a team processing COVID samples, achieving a 95% on-time completion rate through effective task prioritisation and time management in a high-pressure environment.
Technical Maintenance: Ensured reliable lab operations through regular equipment maintenance and calibration.
Quality Control: Performed daily checks on analysers to ensure test accuracy, improving result reliability and diagnostic precision.
Communication: Provided healthcare professionals with timely and accurate patient results over the phone, facilitating informed decision-making for treatment.
Training: Trained and mentored new team members, enhancing their skills and contributing to overall team effectiveness.
Adaptability: Efficiently adapted to new processes and technologies, maintaining high productivity and accuracy in the laboratory.

HGS - Hinduja Global Solutions

Customer Service Advisor

Jul 2020 to Dec 2020

Customer Support & Communication: Handled 30+ student loan inquiries daily via phone, email, and written communication, ensuring prompt issue resolution.
Problem-Solving: Resolved complex loan-related issues and technical problems, delivering tailored solutions that boosted customer satisfaction.
KPI Achievement: Excelled in meeting KPIs through regular performance assessments of recorded calls, consistently receiving high ratings for call handling and customer service quality.

Alliance Healthcare

Warehouse Operative

Apr 2015 to Jan 2022

Inventory Management: Scanned barcodes to determine medication quantities, accurately picked and placed items into containers, and prepared them for dispatch, ensuring efficient inventory management and order fulfilment.
Problem-Solving & Analytical Skills: Identified operational issues within the warehouse and discussed them with the line manager to find effective solutions and implement improvements.
Attention to detail: Ensured accuracy in order processing to meet customer expectations and reduce returns or errors.
Health and Safety: Adhered to all health and safety policies and procedures to ensure a safe working environment.

Education

iO Sphere

Primary

Jan 2025

Preferences

Target roles

Data Analyst, Database Administrator

Work style

Open to all options

Job types

Not set

Salary target

Not set

Locations

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Industries

Not set