Tony Hutchinson

Data Analyst · Data Scientist · Data Engineer · Junior Data Administrator · 0-1 yrs experience

Open to all options

About

Skills

Qualitative ResearchData CleaningData WranglingRegulatory ComplianceEnglishMicrosoft Access

Experience

FedEx

Customs Trade Specialist

Sep 2025 to Present

Conducted thorough online document research to verify the authenticity and eligibility of international parcels.
Resolved paperwork discrepancies through effective communication with senders via email and phone.
Demonstrated strong critical thinking and accurate data entry skills while managing multiple applications concurrently.
Provided exceptional customer service, reinforcing the importance of customer satisfaction in business operations.

DHL Express

Customs/ Tariff Writer

Apr 2025 to Present

Researched and analyzed customs and tariffs regulations for goods from overseas, managing duty rates.
Collaborated with cross-functional teams to ensure compliance and minimize financial impact on imports.
Implemented cost-saving strategies to optimize duty payments and streamline customs processes.

Amazon

Returns Associate

Nov 2024 to Present

Worked jointly with the outbound team to process 5.6M units YTD.
Operated Certified Powered Industrial Truck (PIT) operator, with OSHA certification, is responsible for safely operating various types of powered industrial trucks, such as forklifts.
Increased Year over Year performance at 10.64 TPH vs last year 9.06 TPH.
Continuous Improvement initiatives saved $6.67M in 2023.

Uber

Driver

Jul 2020 to Nov 2023

As an Uber Driver, I am a critical link between passengers and their desired destinations.
I provide safe and reliable transportation services using my own well kept vehicle.
I provide a positive and professional customer experience by greeting passengers, assisting them with luggage as needed, and always maintaining a courteous and friendly demeanor throughout the trip.
I maintain clear and prompt communication with passengers, addressing any questions, concerns, or special requests that they may have.

Unknown company

Customer Service Specialist

Sep 2018 to Jun 2020

Responsible for helping customers with technical questions on phones and email.
Guided global entrepreneurs to start incorporation using Stripe API tools.
Worked to identify the topics of our users' experience with our product and worked to implement workflows for effective client issue resolution.
Implemented Atlassian tools including Confluence and Jira for investigation, research and queries for client emails.
Proactively drove to meet and exceed project metrics within projects.

Maximus

Associate Analyst

Mar 2015 to Sep 2018

Responsible for collecting and analyzing compliance data for California Department of Consumer Affairs.
Collection and analyzing of incoming data and reports to input necessary information into CMS database.
Performed regression analysis to analyze randomized substance testing schedules.
Developed positive relationships with program stakeholders and clients.
Participated in audits for ISO standards

Education

Correlation One

Primary

1733249615731x408049436195815400

Oct 2024

Training and Competitions by Correlation One

Certificate, Data Analysis

Nov 2024

California State University-Sacramento

Bachelor's degree, Economics

Jun 2014

Preferences

Target roles

Data Analyst, Data Scientist, Data Engineer, Junior Data Administrator

Work style

Open to all options

Job types

Not set

Salary target

Not set

Locations

Not set

Industries

Not set